Emergency plumbing call-out
One urgent visit can be a meaningful unplanned household cost.
£4.99A MONTH
Plumbing membership in Leicester
Leaks happen. Call-out fees don't.
A local plumbing service membership from £4.99 a month. Priority service and no separate call-out fee for accepted eligible requests. T&Cs apply.
Up to £450 included labour valueAnnual boiler service includedLabour value and the boiler service depend on the plan: see each plan below. T&Cs apply.
What you get
When water goes where it shouldn't, we've got you.
One fixed 12-month membership, paid monthly or upfront. Priority service, no separate call-out fee for accepted eligible requests and a local team behind it. Included labour on Essential, Plus and Boiler Plus.
Plans
Compare all plans Pick your peace of mind.
Plumbing essentials
Essential
£4.99 /month
12 instalments of a fixed 12-month membership, or £50 paid upfront Up to £150 included labour valueOne appointment a year, up to 30 on-site minutes. A maximum value comparison, not cash.5% off materials we supplySee what's included Boiler service firstBoiler Essential
£11.99 /month
12 instalments of a fixed 12-month membership, or £130 paid upfront No included labourAll plumbing diagnosis and labour is chargeable. Annual boiler service includedOne supported mains-gas boiler. Bookable from day 15 if paid annually, or after the ninth monthly instalment. Repairs and parts excluded.5% off materials we supplySee what's included RecommendedPlus
£11.99 /month
12 instalments of a fixed 12-month membership, or £130 paid upfront Up to £300 included labour valueOne appointment a year, up to 60 on-site minutes. A maximum value comparison, not cash.10% off materials we supplySee what's included Most completeBoiler Plus
£21.99 /month
12 instalments of a fixed 12-month membership, or £250 paid upfront Up to £450 included labour valueOne appointment a year, up to 90 on-site minutes. A maximum value comparison, not cash. Annual boiler service includedOne supported mains-gas boiler. Bookable from day 15 if paid annually, or after the ninth monthly instalment. Repairs and parts excluded.15% off materials we supplySee what's included Prices include VAT. A one-off £5 joining fee is added to the first payment. Memberships are fixed for 12 months and renew automatically unless you switch off renewal, which you can do at any time. Read the Key Information.
Try it
Go on. What's gone wrong?
Help on every membership.
Burst pipe. Turn off your internal stop tap, then call us. For accepted eligible plumbing emergencies in the service area, we aim to attend within four hours. This is a target, not a guarantee, and the first visit may be to isolate or make safe.
Essential
Boiler Essential
Plus
Boiler Plus
Every membership: priority service and no separate call-out fee for accepted eligible requests. Included labour on Essential, Plus and Boiler Plus only. Eligibility, exclusions and charges apply.
Compare membershipsBuilt from real plumbing experience
Small plumbing problems get expensive, fast.
Home Advantage Cover was developed after carrying out and reviewing hundreds of real plumbing jobs for homeowners through AFS and established service providers. Everyday plumbing problems frequently reached several hundred pounds, even when they were not dramatic emergencies.
413real records
£152k+represented job value
141jobs above £300
61jobs above £500
Real-job snapshots
Supply and fit concealed cistern and pipework
Concealed systems can become substantial jobs.
Replace several bathroom, kitchen and outside taps
Routine household plumbing, not only dramatic emergencies, can add up.
Investigate a drainage failure traced to a main run outside a flat
Diagnosis still has value, even where responsibility sits with a freeholder or shared system.
Anonymised historic jobs. Figures come from 413 traceable historic operational records, including direct invoices, contractor statements, reconstructed job values and a small number of estimates. They are not an independent market-price survey and do not prove that every member will save money. Membership terms, exclusions and service limits apply.
How it works
Three steps to sorted.
Check your postcode and join
Pick a membership and pay monthly or upfront for the year. Benefits start on day 15.
Something goes wrong
Call us, or send photos or a video so we can assess it where suitable.
We come out
Priority service and no separate call-out fee for accepted eligible requests. Included labour applies on Essential, Plus and Boiler Plus.
Out nowOn the road across the Leicester area, every day.
Coverage
Are you in our patch?
Pop your postcode in and we will tell you straight away. We cover roughly 20 miles around Leicester where the full postcode passes our checker. Ashby-de-la-Zouch, Melton Mowbray and Oakham are not covered, even though they sit inside the circle.
See every town we cover27towns and villages
20 miroughly, full postcode checked
£4.99a month, from
Based in LeicesterServing the Leicester area
AFS Plumbing and HeatingThe team behind the membership
Why local
Local beats national. Every time.
You don't have to go with a big national name. You speak to a local team, and the service is delivered by AFS Plumbing and Heating, based in Leicester.
Speak to a real local personNo call centres, no being passed around.
A team who know local homesTerraces, semis and new builds across the Leicester area.
Clear terms, no surprisesKey Information before you pay, and the full terms in plain English.
Refer a friend
Refer a friend and you'll both get £10.
Give a friend or neighbour your membership number before they join. Once they have completed the cooling-off and waiting periods and been an active, paid member for 30 days, you each receive £10 account credit.
- Share your membership number
- They give it when they join
- After 30 paid days, you both get £10 credit
See the memberships T&Cs apply.
The detail
What home plumbing cover actually is.
Home Advantage Cover is a plumbing service membership for homes in the Leicester area. You commit to a fixed 12-month membership, paid monthly or upfront, and when something goes wrong with the plumbing you get priority service from a local team. There is no separate call-out fee for accepted eligible requests and no fixed limit on eligible requests. Essential, Plus and Boiler Plus include a labour allowance each year, and Boiler Essential and Boiler Plus include a qualifying annual boiler service. It is a service membership, not insurance.
Services are delivered by AFS Plumbing & Heating Ltd, a local Leicester firm, and other vetted, appropriately insured and, where required, registered contractors. You deal with one local team rather than a national call centre.
Most households join after a bad experience: a burst pipe on a Sunday, a blocked toilet in a house full of guests, or a call-out charge that cost more than the repair. Membership from £4.99 a month means a familiar local contact, no separate call-out fee for accepted eligible requests and, on Essential, Plus and Boiler Plus, included labour when the next one happens.
Who it is for
Homeowners and landlords with a normally occupied home in the Leicester area that passes our postcode check, who are responsible for the plumbing inside it.
What it costs
Memberships start at £4.99 a month as 12 instalments of a fixed annual membership, or £50 a year paid upfront, plus a one-off £5 joining fee. Labour beyond an included allowance, all labour on Boiler Essential, and materials after your discount are chargeable.
How fast we come out
Members get priority service. For accepted eligible plumbing emergencies in the service area, we aim to attend within four hours. This is a target, not a guarantee, and the first visit may be to isolate or make safe.
What is not covered
Pre-existing faults, concealed or inaccessible items, specialist showers, gas and boiler repairs, external drains and the water main outside your property are excluded. See the full list of exclusions.
Where we cover
LeicesterCity terraces, semis and new builds, from Clarendon Park to Beaumont Leys.
Oadby and WigstonOlder housing stock where stop taps and lead pipework often need attention.
Syston and BirstallFamily homes across the north of the city.
LoughboroughStudent lets and family homes, with landlords welcome.
HinckleyCovered on the western edge of our patch.
Market HarboroughVillage and market town properties to the south.
Not sure if your postcode is covered? Call 0116 481 0899 and ask, or register your interest and we will check for you.
What to do while you wait for an engineer
- Turn the water off.Your internal stop tap is usually under the kitchen sink, in a downstairs cupboard or near the front door. Turn it clockwise.
- Open the cold taps.Running the taps drains what is left in the pipes and slows the leak.
- Keep electrics clear of water.If water is near sockets or lights, switch that circuit off at the consumer unit.
- Call us on 0116 481 0899.For accepted eligible plumbing emergencies in the service area, we aim to attend within four hours. This is a target, not a guarantee, and the first visit may be to isolate or make safe.
Sorted for £4.99 a month.
Join today and the next time something leaks, drips or floods, you know exactly who to call.
Reviews
4.9155 Google reviewsRated 4.9 by local homeowners
I came home to find water pouring from the loft tank overflow. He was with me within 40 minutes of the call. He quickly located what was wrong, sourced a new part, collected it, and fixed the problem within 2 hours of the call-out. His prompt response averted what could have been a very serious situation.
Really pleased with the service. Turned up when they said they would, sorted the problem quickly, and explained everything clearly. Friendly, professional, and didn't leave any mess behind. Fair price too. Would definitely use them again.
Zach came out urgently for a leak under our kitchen sink. He was very professional, kept us informed at all times and got the job done. Highly recommend.
Very good plumber, had a problem with my radiator leaking. Zach was very good on the phone, managed to get me a beautiful radiator within a day and replace my old one. Really fast response, great pricing, very tidy!
Came out and repaired my parent's toilet after them being ripped off by another company. Very professional, and understood my concerns about older people being ripped off and scammed by other companies. Would definitely recommend him.
I'm really happy with the service Zach and his team provided. There was good communication prior to visiting, they arrived bang on when they said they would, fixed the problem and didn't leave any mess behind. I will definitely be using them again.
My shower unit broke and as the primary carer for my elderly mother, time is of the essence. Zach told me not to worry and asked me to send a few photos. Within a day or so, he replaced our old electric shower with a much better and newer one. I most definitely would recommend him.
Have used Zach on two separate occasions and found the service to be nothing short of excellent. First time I had to call to deal with an emergency leak, which he attended quickly on short notice. I'm always happy to recommend an honest, helpful and reliable independent tradesperson.
The team were most helpful, professional and experienced at sorting out the ongoing problems we had. I would certainly recommend this company, everything was straight forward from beginning to end, they sorted all the problems out and did an absolute cracking job!
Has worked with Zach on several occasions across different properties, and his service has been consistently excellent. He is highly responsive with a quick turnaround and always provides clear images and videos identifying the source of the issue.
I would highly recommend Zach and his team. Unlike many plumbers they are responsive to messages (however busy they are), they offer great guidance and advice and deliver a fabulous result.
I highly recommend Zach from AFS Plumbing and Heating Ltd for professional plumbing services.
Reviews for AFS Plumbing and Heating, the team behind Home Advantage Cover. Read all 155 on Google.